Quality of WorkQuality of Work

With a track record of awards in Customer Care and Excellence, the Company has built up close relationships with many of its customers, through offering a wide range of services and with a focus on quality of work.

You can rest assured that whilst your car is at Belgravia Garage the work will be carried out by highly qualified factory trained technicians.

We have a fully equipped workshop along with the latest computerised diagnostic equipment and the latest manufacturers' data enabling our technicians to carry out the exact service required on your car to the levels of quality expected by our customers. As a result of our highly experienced and qualified technicians we are fully equipped to work on all makes and models of vehicles.

At Belgravia Garage we only fit genuine replacement parts and as a result of the 2002 block exemption legislation* we are able to maintain your car under its warranty.

In addition to our focus on customer care and quality of work we endeavour to ensure the business is run in a responsible manner, ensuring that we minimise our energy usage, recycle our waste and actively manage the safety of our staff and customers as well as contributing towards our local community.

Belgravia Garage is a member of the RMI (Retail Motor Industry) Independent Garage Association and is one of the few garages to be accredited to ISO9001 quality standards.

   

* The 2002 block exemption legislation enables independent garages to repair and maintain vehicles that are under manufacturer's warranty and, as long as the work is in accordance with the manufacturers's specifications and only genuine parts are used, the vehicle's warranty will continue to be valid.



Technical Staff

Our technicians are able to boast the following credentials:

Workshop Controller

Level 2 Technician, 15 years' Mercedes main dealer experience

Mercedes Specialists

Level 3 Master Diagnostic Technician, 11 years' Mercedes main dealer experience. Specialises in transmissions, management systems, electronics, telematics, entertainment systems, chassis systems and steering geometry

Level 1 Technician, 10 years' Mercedes main dealer experience

Porsche Specialist

Level 1 Technician, 15 years' Porsche main dealer experience. NVQ Level 5 and HND in Engineering and Electronics. Also a qualified and approved MOT tester and ATA approved

Electronics Specialist

Level 1 Technician specialising in air-conditioning, electrical and mechanical diagnosis, engine management, traction control and transmissions

BMW Specialist

Technician with 6 years' experience with BMW race team and 3 years at BMW main dealer

Chassis Specialist

Level 1 & 2 NVQ qualifications and 10 years' experience in tyres, wheels and vehicle geometry

Classic Car Specialist

25 years' experience specialising in classic cars, from general servicing to restoration

VW Specialist

25 years' experience covering VW and Audi and also spent 10 years at a main dealer

MOT Tester

Over 30 years' experience in the motor trade industry. Qualified and approved MOT tester

Entry Level Technician

Currently training to become a MOT tester whilst studying for his Level 1 & 2 NVQ qualification